Damaged items must be reported prior to fitting/installation with the detail of the damage within 7 working days from receipt of the delivery. Order Confirmations are issued for all orders, and must be checked carefully with regard to product codes and pricing.
Goods wrongly ordered or surplus to requirements must be in the original packaging and re-taped to the standard of delivery, failure of this will result in non-collection/non-credit. These must also be reported within 30 calendar days of the original delivery date, and will be subject to a minimum handling charge of 25%.
Faulty goods will only be collected on proof of a manufacturer uplift number. Consumers name, address and postcode must be provided.
Absolutely no returns will be accepted for Special order non stock items.
All ceramic and glass sinks and all glass hoods and hobs must be inspected on delivery. We cannot accept returns for damaged glass products.
All worktop sink modules must be inspected on delivery